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discuss OpenAI is losing money on its pricey ChatGPT Pro plan, CEO Sam Altman says

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On Sunday, OpenAI CEO Sam Altman revealed that the company is losing money on its $200-per-month ChatGPT Pro plan due to unexpectedly high user activity. “I personally chose the price,” Altman shared in a series of posts on X, “and thought we would make some money.”





ChatGPT Pro, launched in late 2023, offers premium features such as access to the enhanced o1 “reasoning” model, reduced rate limits, and tools like the Sora video generator. Priced at $2,400 annually, the subscription was initially met with skepticism, particularly regarding the unclear value of certain features. However, according to Altman, those who subscribed are utilizing the plan so extensively that it’s becoming a financial challenge for OpenAI.





This isn’t the first instance of OpenAI’s unconventional pricing strategies. In a Bloomberg interview, Altman admitted that the company’s original premium ChatGPT plan didn’t rely on formal market research. “We tested two prices, $20 and $42,” he explained. “People felt $42 was too high but were comfortable paying $20. It wasn’t a rigorous pricing study; we just made a decision.”





Despite raising approximately $20 billion since its inception, OpenAI has yet to achieve profitability. In 2023, the company reportedly incurred a loss of $5 billion against $3.7 billion in revenue. High operating costs, including staffing, infrastructure, and training advanced AI models, have significantly impacted its bottom line. At one point, operating ChatGPT alone was costing OpenAI an estimated $700,000 daily.


OpenAI has acknowledged that its capital needs are greater than initially anticipated. To attract new investments, the company is undergoing a corporate restructuring. It is also exploring strategies to boost profitability, including increasing subscription prices or introducing usage-based pricing models. Altman hinted at these possibilities during his Bloomberg interview, emphasizing the need for sustainable growth.



Looking ahead, OpenAI remains optimistic about its revenue potential. The company projects $11.6 billion in revenue for 2025 and aims to reach $100 billion annually by 2029, a figure that would place it on par with global giants like Nestlé. However, the path to achieving these lofty goals will require careful financial planning and balancing user demand with sustainable pricing models.

Source: https://techcrunch.com/2025/01/05/o...-pricey-chatgpt-pro-plan-ceo-sam-altman-says/
 
OpenAI CEO Sam Altman revealed that the company is losing money on its $200-per-month ChatGPT Pro plan due to unexpectedly high user activity
I didn't even know there was a Pro plan. When I'm doing GPT work, the $20 plan doesn't limit me enough personally, but I could see Pro being utilized by an office of workers. At that point, though, you would need to justify whether you need 10 or more accounts, or if the workload is so heavy that you're getting rate-limited too much.
ChatGPT Pro, launched in late 2023, offers premium features such as access to the enhanced o1 “reasoning” model
Chat GPT 4o was released after that, so I wonder if they are the same or still have enhanced reasoning, and what that would even entail.
High operating costs, including staffing
Do an Elon-like trim and cut the fat. There are so many useless jobs in corporations...
including increasing subscription prices or introducing usage-based pricing models
I don't know what would be better for me: Pinned at $20 or usage-based pricing because Frankly, I don't think I use it enough to be worth $20, but I use it enough that $20 isn't so much that I would want to quit using it. It would be neat if I could get it down to $15 with use-based pricing, as that's probably where I feel it would fit, using 20-100 commands in a day, but only once or twice a week.
The company projects $11.6 billion in revenue for 2025 and aims to reach $100 billion annually by 2029
How much of it would be profit though? GPUs aren't cheap, and neither is the electricity to run them.
 
I think it is likely due to the fact that people found it costly to pay $200 monthly. I think that OpenAI should adjust their prices or the features of its product to accommodate the demands of its users.
I completely agree with you. While $20/month is still barely affordable for many users, $200/month is completely unattainable for most people. This means that OpenAI can lower the prices or provide more features to calm the customer frustrations, and make ChatGPT Pro attractive to the customers.
 
I think it is likely due to the fact that people found it costly to pay $200 monthly. I think that OpenAI should adjust their prices or the features of its product to accommodate the demands of its users.
They rolled out more features to the free plan, so I don’t think it’s a wise decision to pay for the paid version unless you’re a developer.

 
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